Now Micro’s Micah Linehan identifies common issues with identities in an ADFS environment and provides insight on how ADFS and directory synchronization actually work.
User Creations and Troubleshooting
User management after deploying ADFS can be more confusing to the direct staff and those who support it. For example,
- Are the addresses stuck as .onmicrosoft.com and not switching?
- Are staff unable to add in alternate email addresses?
- What about directory synchronization errors?
It is amazing how simple process and workflow user account provisioning can remediate most of those issues. Here are a few things that can ease a lot of issues with user identities: