Help Yourself, Help the Community
As a consultant focused on helping organizations be more effective and efficient systems managers, one key principal I teach is to participate in the community. One of the major selling points of ConfigMgr is the community that comes with running a product that manages half of all managed devices on the planet. A key aspect of this community is sharing the most valuable thing a person has to offer: feedback.
During ConfigMgr 2012 engagements, every time I see pain and frustration about the way the product works or with a bug, I work with my customers to help them feel ownership for getting it resolved. If you are feeling pain, it is likely someone else is too, so why not check with the community for a solution?