Now Micro simplifies IT solutions for public sector organizations by streamlining technology deployment, updates, and management processes, allowing government entities to focus on their core missions. Our approach involves leveraging robust imaging services, inventory management, and strong partnerships with leading manufacturers to deliver effective and affordable end-to-end technology solutions.
Count on Now Micro to support government agencies with expert technical guidance and tailored purchasing contracts, ensuring IT goals are achieved on time and within budget constraints.
In dynamic public sector environments, effective management of IT assets is paramount. Government offices are bustling hubs with diverse assets, ranging from personal devices to servers and more. Recognizing the importance of accessing data from a centralized platform, we offer a game-changing tool that enhances efficiency. We firmly believe that our solution is instrumental in helping government agencies achieve a seamless IT experience, ensuring optimal performance and streamlined operations.
DICE's Order table shows item level detail on orders placed with Now Micro throughout the buying process - from Order placed to Invoicing. Shipping, billing and tracking information provides properties to be sorted, filtered and exported.
During the provisioning process, Now Micro collects numerous data points on the hardware including essential items like serial number, MAC addresses and asset tags. Provided in a flexible and easy to use interface and via REST API, the Device section of DICE can answer many questions about your devices in a few clicks. DICE Complete adds a systems management agent that overlays a large library of additional datapoints that can be used for troubleshooting, asset management and asset retrieval.
DICE provides warranty information from major manufacturers in the same table driven interface. This allows a full contextual reporting for device lifecycle management and a quick way to generate a list of devices that may need to be replaced.
DICE Complete is a device management and monitoring solution focused on technical support needs to drive increased first-call resolution and reduce downtime in the field. Hardware information, logs and location information are embedded in a real-time interface that includes KVM, terminal and file system access tools.
We leverage partnerships with top technology manufacturers to deliver the best solutions for our customers. Our extensive experience and strong supplier relationships enable smooth tech transitions and upgrades. You can depend on our partner-centric approach to get you the products and services required to succeed.
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